FAQ

Subscription

Simply put, no. We know that it can be annoying when you get stuck in an automatic subscription that you never asked for, especially when a box turns up at your door with recipes you didn’t choose and your bank account is down about £30, so we don’t want to do that to you!

We offer one off orders, so you’re welcome to try us out and return if and when you want. What we do offer, if you sign up, is weekly emails with recommended meals and a date for final purchasing for the next week so you can still choose dinners every week like any other subscription box service, and voila you’ve got weekly orders to your door.

Packaging

The three scrumptious recipes you chose of course! In more specific terms, you’ll receive fresh, pre-measured ingredients for each recipe you have chosen in individual recipe bags. There will also be three easy-to-follow recipe cards for each recipe, colour co-ordinated to the correct bag. This will all be wrapped up in our 100% recyclable insulated material, to keep everything fresh!

All the ingredients for each recipe is packaged in its own individual bag. This is wrapped up in our 100% recyclable packaging which not only keeps everything fresh and cool but also cushions everything for extra safety. This is all then packaged in our sturdy box. 

Of course! We have done our utmost in finding a box which is strong to keep everything inside safe. The insulated material we use also acts as a cushion for extra protection. Our delivery company are instructed to leave your Vegan Recipe Box at your door but if you would like it left somewhere else to ensure it’s safe then just leave us a note during checkout.

As much as we possibly can yes! Our box is FSC certified. Our bags, recipe cards and stickers are all paper-based, so are fully recyclable (our recipe cards are made of recycled materials). Our insulated packaging is made of paper too, so can be easily recycled at home. Our cellophane is biodegradable, as are our portion pots, plus our tamper proof pots are fully recyclable!

Yes! You won’t find any wool, silk or anything of that nature in our boxes!

Delivery

FREE! Absolutely free!

Not at all! Our delivery drivers are instructed to always leave the boxes outside of your home. If you have somewhere in particular you would like your box to be left, just leave us a note during checkout. It’ll be waiting for you when you get home!

Of course! Our delivery drivers are instructed to always leave the boxes outside your door but if you have a particular safe spot in mind where you want yours to be left, then just leave us a note during checkout.

You can indeed! However, we currently only deliver on Wednesdays and Fridays. If you sign up to our newsletter, we’ll let you know if we expand our delivery day offerings.

Unfortunately not, your Vegan Recipe Box will definitely be with you on the day you’ve chosen but we can’t guarantee a specific time.

It will take a couple of days after your order for you to receive your box, as we need to pack all the tasty ingredients up and our delivery drivers need to travel to your door. When choosing your delivery day, the dates shown will reflect this. We also currently only do deliveries on Wednesdays and Fridays.

Recipes

You can indeed! You can choose any of the mouth-watering recipes on our menu, plus we add more recipes each week!

You can pick 3 recipes per box. If you want more, you’ll have to buy another box or wait til next week to try out the rest of our menu.

We currently offer a box for 2 people and a box for 4 people (including leftovers). 

No doubt about it, they are 100% vegan. And 100% delicious!

Yes they do. As all the recipes include fresh ingredients, we recommend you cook all the meals within 4 days of receiving your box.

Issues

If you have an issue with the ingredients you receive please give us a call at 01202 509 015 or send us an email via hello@theveganrecipebox.co.uk and we will sort it out ASAP! Please keep in mind our office times are 9am-5pm Monday to Thursday and 9am-4pm on Friday.

If you have any issues with your box please give us a call at 01202 509 015 or send us an email via hello@theveganrecipebox.co.uk and we will sort it out ASAP! Please keep in mind our office times are 9am-5pm Monday to Thursday and 9am-4pm on Friday.

If you have an issue with the ingredients you receive (or don’t receive) please give us a call at 01202 509 015 or send us an email via hello@theveganrecipebox.co.uk and we will sort it out ASAP! Please keep in mind our office times are 9am-5pm Monday to Thursday and 9am-4pm on Friday.

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